Refund policy

AWäKEN will accept returns within 14 days from the date you received your purchase. You require a valid receipt to initiate the return. Please email hello@awaken-africa.com
to initiate the returns process. Pending inspection, store credit or exchange will be processed for the item value, and you will be contacted by email. We do not offer refunds.

Shipping and handling charges are not refundable. To return an item, courier it to the address supplied in the initiation email. Your return must be sent back to the correct address for us to credit or exchange your purchase. Items must be folded or placed back in their original packaging along with any corresponding tags. All items are subject to inspection and voiding of this contract due to wear and tear of a returned item.

During sale periods, all sale items purchased are final, and no exchanges or returns will be accepted. AWäKEN reserves the right to extend, modify, or discontinue markdowns at any time without notice.